Privacy Policy

Version 1.1 | Last updated: [15/06/2026] | Governing law: Privacy Act 2020 (NZ)

Wood-Mizer is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Wood-Mizer Web site and governs data collection and usage. By using the Wood-Mizer website, you consent to the data practices described in this statement.

About This Policy (New Zealand)

This privacy policy governs the collection, use, and disclosure of personal information by Wood-Mizer New Zealand Limited (NZBN: [NZBN], Unit 2/80 Gargan Road, Tauriko, Tauranga 3171, New Zealand) in respect of individuals in New Zealand. Our handling of your personal information is governed by the Privacy Act 2020 (NZ). The Office of the Privacy Commissioner (www.privacy.org.nz) is the independent regulator responsible for overseeing compliance with the Act. If you are accessing Wood-Mizer from outside New Zealand, different laws may apply — please refer to the privacy policy of your local Wood-Mizer entity.

This policy was last updated on 15/06/2026 (Version 1.1). We will notify registered account holders of any material changes by email.

Collection of your Personal Information

Wood-Mizer collects personal information only where it is necessary for a specific, lawful purpose connected with our business activities (as described below). We will not collect more information than is necessary for that purpose, and where a purpose does not require you to be identified, we will not require you to provide identifying information.

Wood-Mizer collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Wood-Mizer also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Wood-Mizer. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Wood-Mizer for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Wood-Mizer Web site.

We generally collect personal information directly from you. In some cases we may receive information about you from third parties — for example, where you interact with our content on a social media platform, or where a dealer refers your enquiry to us. We also receive information about your online behaviour from third-party tools including website analytics and advertising network providers (see Cookies and Tracking Technologies below). Where this constitutes indirect collection of personal information, we will take reasonable steps to notify you as required by IPP 3A of the Privacy Act 2020 (NZ).

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Wood-Mizer public message boards, this information may be collected and used by others. Note: Wood-Mizer does not read any of your private online communications.

Wood-Mizer encourages you to review the privacy statements of Web sites you choose to link to from Wood-Mizer so that you can understand how those Web sites collect, use and share your information. Wood-Mizer is not responsible for the privacy statements or other content on Web sites outside of the Wood-Mizer and Wood-Mizer family of Web sites.

Use of your Personal Information

Wood-Mizer collects and uses your personal information to operate the Wood-Mizer Web site and deliver the services you have requested.

Where you have purchased from us or made an enquiry, we may use your contact details to send you information about our products, promotions and news that we believe may be of interest to you. We rely on your consent for direct marketing — obtained at the time you provide your details. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email, or by contacting us at compliance@woodmizer.com.

Wood-Mizer does not sell, rent or lease its customer lists to third parties. We share your personal information with the following categories of third parties, and only to the extent necessary for the stated purpose:

Delivery service providers — to arrange fulfilment of your order;
Email marketing platform providers — to send transactional or marketing emails (where consented);
Payment processors — to process payment transactions;
Website analytics providers — to understand how our website is used (see Cookies section).

All third-party recipients are prohibited from using your information for any purpose other than the services they provide to us.

Wood-Mizer does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

International Transfers of Personal Information

Some of the third-party service providers we use are based outside New Zealand, including in the United States and the European Union. Where we transfer personal information overseas, we take steps to ensure the recipient provides comparable privacy safeguards to those required under the Privacy Act 2020.

Cookies and Tracking Technologies

The Wood-Mizer Web site uses “cookies” and similar tracking technologies to help you personalise your online experience and to enable us to deliver relevant content and advertising. The specific cookies and trackers used on our website are listed in the tables below, organised by category. You can control your cookie preferences at any time via the Cookie Preference Centre accessible in the notification banner or our website footer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website, you cannot refuse them.

rc::a, rc::d, rc::f (Google reCAPTCHA) — tracks and analyses user behaviour to distinguish humans from bots; provider: www.google.com; expires: persistent / session.
_GRECAPTCHA / _grecaptcha (Google reCAPTCHA) — stores a value to verify the user is not a bot; provider: www.google.com / woodmizer.co.nz; expires: ~6 months / persistent.
__cf_bm (Cloudflare Bot Management) — placed on devices accessing sites protected by Cloudflare Bot Management or Bot Fight Mode; provider: various Cloudflare-protected domains; expires: 30 minutes.
mg (Adobe / adobedc.net) — session management; provider: .adobedc.net; expires: ~12 months.
mgid.53bb, cn_uc__, store, recordID, X-Magento-Vary (Wood-Mizer / Magento) — site functionality and ecommerce session support; provider: woodmizer.co.nz; expires: persistent to ~12 months.

Performance and Functionality Cookies

These cookies enhance the performance and functionality of our website but are non-essential. Without them, certain features such as embedded videos may become unavailable.

XSRF-TOKEN (CSRF protection) — prevents Cross-Site Request Forgery attacks; provider: app.finapps.net.au; expires: 2 hours.
PHPSESSID (PHP.net) — general-purpose session identifier used to maintain user session variables between pages; provider: woodmizer.co.nz / woodmizer.com; expires: ~1.5 months.
form_key (Magento / Adobe) — security token appended to form submissions to protect against CSRF; provider: woodmizer.co.nz; expires: ~24 hours / ~1.5 months.
mage-cache-storage, mage-cache-sessid, mage-cache-storage-section-invalidation, mage-cache-timeout, mage-messages (Magento / Adobe) — local storage of visitor-specific content enabling ecommerce functions; provider: woodmizer.co.nz; expires: ~1.5 months / persistent.
recently_viewed_product, recently_compared_product, recently_viewed_product_previous, recently_compared_product_previous, product_data_storage (Magento / Adobe) — stores product IDs for recently viewed and compared products to enable easy navigation; provider: woodmizer.co.nz; expires: ~1.5 months / persistent.
wglang (Weglot) — stores the user’s language preference for the Weglot translation plugin; provider: app.termly.io; expires: persistent.
ytidb::LAST_RESULT_ENTRY_KEY, __Secure-ROLLOUT_TOKEN, VISITOR_PRIVACY_METADATA, NRBA_SESSION (YouTube / Google) — support YouTube video embeds and manage phased feature rollouts; provider: www.youtube.com / .youtube.com; expires: ~6 months / persistent.
_cfuvid (Cloudflare) — enhances security and performance by identifying trusted web traffic; provider: .elfsight.com; expires: session.

Analytics and Customisation Cookies

These cookies collect information used to help us understand how our website is being used, how effective our marketing campaigns are, and to help us customise our website for you. Your consent is required before these cookies are set.

_ga, _ga_# (Google Analytics) — assigns a randomly generated client identifier to distinguish individual users and calculate visits and sessions; provider: .woodmizer.co.nz; expires: ~13 months.
_gid (Google Analytics) — records a unique ID used to generate statistical data on website usage; provider: .woodmizer.co.nz; expires: ~24 hours.
_gat# (Google Analytics) — regulates the rate of requests to Google Analytics; provider: .woodmizer.co.nz; expires: less than 1 minute.
s7 (Adobe Analytics) — gathers data regarding site usage and user behaviour; providers: woodmizer.co.nz, app.finapps.net.au, r2.dotdigital-pages.com, www.youtube.com, match.adsrvr.org, .rubiconproject.com; expires: session to ~12 months.
Survey-Started-22837, Survey-Started-23538, LP-944ABCE47267708C7YS7560A12C7F55FB659 (Dotdigital) — tracks survey participation and landing page engagement; provider: r2.dotdigital-pages.com; expires: 1 hour to 30 days.
elfsight_viewed_recently (Elfsight) — tracks recently viewed content for Elfsight widgets; provider: core.service.elfsight.com; expires: less than 1 minute.
s7 / audit / khaos (Rubicon Project / Magnite) — used for analytics and recording cookie consent data; provider: .rubiconproject.com; expires: ~12 months.
741179846, c67a5b2ee3 (Google / New Relic pixel trackers) — session-based pixel trackers for site measurement; provider: www.google.com / bam.nr-data.net; expires: session.

Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They help prevent the same ad from continuously reappearing and, in some cases, select advertisements based on your interests. Your consent is required before these cookies are set.

TDID, TDCPM (The Trade Desk) — unique randomly generated identifiers used to distinguish browsers and devices for targeted advertising; provider: .adsrvr.org; expires: ~12 months.
IDE (DoubleClick / Google) — measures the conversion rate of ads presented to the user; provider: .doubleclick.net; expires: ~2 years.
test_cookie (DoubleClick / Google) — session cookie used to check if the user’s browser supports cookies; provider: .doubleclick.net; expires: 15 minutes.
_fbp (Meta / Facebook) — Facebook tracking pixel used to identify visitors for personalised advertising; provider: .woodmizer.co.nz; expires: ~3 months.
lastExternalReferrer, lastExternalReferrerTime (Meta Platforms) — detects how the user reached the website by recording their last URL; provider: woodmizer.co.nz; expires: persistent.
_gcl_au, _gcl_ls (Google Ads) — used by Google Ads to experiment with advertisement efficiency and store conversion linker data; provider: woodmizer.co.nz; expires: ~3 months / persistent.
uuid2, XANDR_PANID (Xandr / App Nexus) — used to buy, sell, and deliver online advertising including interest-based advertising through real-time bidding; provider: .adnxs.com; expires: ~3 months.
VISITOR_INFO1_LIVE, YSC (YouTube / Google) — used to display targeted advertising to web visitors across YouTube and partner websites, and to verify Google user accounts; provider: .youtube.com; expires: ~6 months / session.
audit_p (__wtba) — advertising and consent record cookies; provider: .rubiconproject.com / woodmizer.co.nz; expires: ~12 months.
error, google (Meta / The Trade Desk pixel trackers) — session-based pixel trackers for advertising measurement; providers: connect.facebook.net / match.adsrvr.org; expires: session.

Social Networking Cookies

These cookies enable you to share pages and content you find interesting through third-party social networking and other websites. They may also be used for advertising purposes.

__Secure-YNID (YouTube / Google) — used for social sign-in and Google account verification; provider: .youtube.com; expires: ~6 months.
ri-* (Google reCAPTCHA) — used to distinguish humans from bots for fraud prevention and security; provider: www.google.com; expires: session.

We use a cookie consent tool to obtain your consent before any optional tracking is activated. You may withdraw consent at any time by accessing the cookie settings link in our website footer.

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Wood-Mizer services or Web sites you visit.

How Long We Keep Your Information

We retain your personal information only for as long as it is needed for the purpose for which it was collected, or as required by law. Typical retention periods are:

Customer account and transaction data: 7 years (to comply with tax and financial recordkeeping obligations);
Enquiry and marketing data: 3 years from last interaction;
Website analytics data: 13 months

When information is no longer required, it is securely deleted or anonymised.

Security of your Personal Information

We protect personal information using reasonable technical and organisational security measures, including access controls, encryption of data in transit (SSL/TLS), and secure storage environments. All third parties with whom we share personal information are required by contract to maintain security standards consistent with the Privacy Act 2020.

When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Privacy Breaches

In the event of a privacy breach that we reasonably believe has caused or is likely to cause serious harm to any individual, we will notify the Office of the Privacy Commissioner as soon as practicable, and we will notify affected individuals as required by the Privacy Act 2020 (Part 6, ss.112–121). If you believe your personal information has been subject to unauthorised access or disclosure, please contact us immediately at compliance@woodmizer.com. You also have the right to complain directly to the Office of the Privacy Commissioner at www.privacy.org.nz.

Your Rights — Access and Correction

When we collect personal information from you, we will inform you of the purpose for collection. Providing your contact details is voluntary unless you are completing a purchase transaction, in which case delivery and billing information is required to fulfil the order, if you do not provide it, we will be unable to process your order. Other fields (such as preferences and demographics) are entirely optional.

You have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate, outdated, incomplete or misleading. To make an access or correction request, please email compliance@woodmizer.com or write to: Unit 2/80 Gargan Road, Tauriko, Tauranga 3171, New Zealand. We will respond within 20 working days. If we are unable to correct information as requested, we will attach your statement of correction to the record.

If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner at www.privacy.org.nz.

Changes to this Statement

Wood-Mizer will occasionally update this Statement of Privacy to reflect company and customer feedback. We will notify registered account holders of any material changes by email, and will post a prominent notice on our website for at least 30 days following any significant update. The date of the most recent update will always appear at the top of this page. Wood-Mizer encourages you to periodically review this Statement to be informed of how Wood-Mizer is protecting your information.

Contact Information

Wood-Mizer New Zealand Limited welcomes your comments regarding this Statement of Privacy. The company holding your information is Wood-Mizer New Zealand Limited, Unit 2/80 Gargan Road, Tauriko, Tauranga 3171, New Zealand. If you believe that Wood-Mizer has not adhered to this Statement, please contact Wood-Mizer at compliance@woodmizer.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

If you are dissatisfied with our response, you may refer the matter to the Office of the Privacy Commissioner:

PO Box 10094, Wellington 6143, New Zealand | Tel: 0800 803 909 | www.privacy.org.nz.